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Privacy Policy

At Islamic Help we are committed to safeguarding and preserving the privacy of our visitors. This Website Privacy Policy has been provided by the legal resource and reviewed and approved by their solicitors. Certain amendments have been made by Islamic Help. 

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you while you visit our site. 

Our website may contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including their use of cookies and information you submit while visiting those websites. Your use of those websites is at your own risk and you are advised to review their privacy policies as we cannot accept any responsibility or liability for the practices of such websites. 

We do update this Policy from time to time so please do review this Policy regularly.

Information We Collect

In running and maintaining our website we may collect and process the following data about you: 

i. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
ii. Information provided voluntarily by you. For example, when you register for information, events, webinars, newsletters, competitions, or make a purchase or donation. This may include, but is not limited to, information such as your name, address, contact details, date of birth, bank account or debit/credit card details for receiving and processing donations, and whether or not you are a taxpayer for the purpose of claiming Gift Aid. With your permission, we may send marketing communication to you via email, text or post. 
iii. Sensitive personal data may be collected only where it is relevant, for example bank account details for the purpose of processing donations. Information about health and medical conditions may be collected for the purposes of participation in fundraising events involving physical activity - for example a charity walk, trek, marathon, cycling event – where we need to ensure we can provide appropriate facilities, services and support to enable you to take part in such an event. Information will be provided on applications for such events so it is clear what information we require and why it is needed.

iv. Information that you provide when you communicate with us by any means such as telephone, email, letters, texts and/or social media channels.

v. We may also use marketing software such as Hotjar and Google Analytics to anonymously track our users, in order to provider a better experience for everyone. This includes, but is not limited to, cookie tracking, remarketing across search engines and social media, heatmaps and visitor recordings. No personally identifiable information is ever collected during these sessions.

VI Requesting deletion of data: users can email [email protected] with the subject title 'deletion' to request deletion of their data from our systems. In the email body, please include your name and email address you'd like deleted. All deletion requests will be honoured within 30 days.

written by | islamic help


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